Return Policy & Info
What is your return
policy?
Here at ShopForBridal, we’re not happy unless you
are! If you are not completely satisfied, we will refund your money as long as
we receive the return within 30 days of purchase.
Return Requirements:
-
All items must be unused and in saleable condition.
-
All items must be returned within 30 days.
-
When multiple tiaras are purchased in a single order, a 20% restocking fee is
charged for the returned tiara(s). Our tiaras are both beautiful and delicate.
The more times a tiara is shipped, the more chance of damage to the tiaras.
-
We reserve the right to reject any returns/exchanges that do not meet these
conditions.
-
Shipping charges are not refundable unless it is our error. Unauthorized returns
may be refused and sent back to the customer.
Damaged Items
We take extreme care to insure your order arrives safely. However, because of
the delicate nature of many bridal accessories, there may be occasions when
goods are damaged during the shipping process. Please open your package
immediately and inspect all items. We must receive notification of damaged items
within five days.
How do I return my
product?
Not satisfied with your order? No
problem! Our Easy-to-Return process takes only a few minutes!
1. Please email us at
returns@usabride.com or call toll-free (866) 716-9899.
- Please include your order number
(if you have it)
- Your name
- Item(s) returning
2. You will receive an email within
24 hours with a Return Authorization Number and address to return items.
3. When we receive your item(s)
your account will be credited within 1-2 business days! It is that easy!
- We suggest you insure your
return package, as we are not responsible for any items that are lost/damaged
in return shipment. No refund will be given for damaged items due to poor
packaging.
- The package must be received
within 30 days of receipt of your order.
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